Terms & service rules
Dadaphone provides browser-to-phone calling and related customer support. Effective 1 November 2026.
The service and eligibility
Dadaphone sells outbound browser-to-phone calls in supported markets using wholesale carrier suppliers. The calling-service contract is formed when registration is accepted; account creation is free, and no payment is required to form that contract. Dadaphone is responsible for retail billing and support. Customers must be 18 or older, provide accurate details, confirm their phone number and accept these Terms, including the acceptable-use rules below. Routine security checks run automatically. We may request further information when investigating a specific issue.
Calling credit and prices
The Pricing, Credit & Refunds page explains purchases and refunds. Calling-credit purchases are one-time prepayments that fund the existing Dadaphone calling-service contract and can be used only for Dadaphone calls. No transfers, resale, cash withdrawals, third-party airtime purchases, subscription or automatic recharge are offered. Paid credit does not expire. Prospective rate changes do not change a call already accepted.
Availability and restrictions
Customer countries: none enabled pending review. Calling destinations: none enabled pending review. Check the complete number before purchase or calling. Paid service is unavailable involving prohibited persons or jurisdictions under applicable law and our payment-provider rules. Calls to Cuba, Iran, North Korea and Syria are disabled. Ukraine and Russia are temporarily unavailable while regional routing and sanctions checks are reviewed. A country code does not prove a person’s location or nationality. Emergency numbers, short codes, premium and unsupported special-service numbers are not supported. Ordinary mobile and geographic landline numbers require an available carrier route and a valid price. Availability, network quality and caller-ID presentation depend on carriers and local rules. Dadaphone is not a replacement for your ordinary phone service; use your normal phone service for emergencies.
Acceptable use
Use Dadaphone for lawful personal or business conversations with people you are entitled to contact. Scams, fraud, harassment, impersonation, spam, phishing, robocalling, automated or random-number dialling, telemarketing campaigns, call-centre operations, revenue-sharing telecom fraud, premium-number abuse, carrier-control evasion, resale and account sharing are prohibited. You may not bypass geographical, payment or verification restrictions.
Caller ID and account security
Use only caller IDs you control and have verified where supported by the carrier. Protect your credentials and report unauthorized use. Verification is required again when a telephone number changes. We may request additional information when investigating a specific risk.
Payment security
Payment details are entered over HTTPS through Stripe or PayPal when enabled for your account and market. Dadaphone stores payment references and status rather than full card numbers or security codes. Stripe may require 3-D Secure authentication. Phone confirmation, purchase limits and routine security checks help protect accounts and payments; authentication does not guarantee the identity of a caller or the absence of fraud. See the Privacy Policy for provider and data-handling details.
Enforcement and reporting
We use call metadata, payment information and security events to enforce reasonable limits and investigate abuse. We may pause calling or purchases and provide a review through support. Report abuse, fraud or unauthorized use to support@dadaphone.com. Statutory rights and eligible refunds remain available.
Suspension and closure
We may restrict purchases or calling to investigate fraud, abuse or legal restrictions. Suspension or account closure does not automatically forfeit unused paid credit. Refund and support access remain available, subject to legal restrictions. Contact support about billing errors; your rights to contact your bank or dispute a payment remain unaffected.
Consumer rights and complaints
Mandatory consumer protections remain unaffected, including applicable withdrawal, defective-service and court rights. Contact support@dadaphone.com about a complaint. Acknowledging a request does not limit your statutory rights.
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